FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
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United States
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Typical shipping is 5-7 business days. Order can arrive as soon as 3 days.
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Sticker do not have tracking. All other orders will come with a tracking number.
Returns
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Stickers are none refundable. All other products are created and shipped in partnership with Printify. Please see below for their return policy.
Printify is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if your customer ordered the wrong size, color, or simply changed their mind.
However, in case of a damaged product or a manufacturing error, Printify offers a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with me.
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Please reach out to me with any concerns so we can work out the best solution and next steps.
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It could take up to 30 days.
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Not usually. If the product doesn’t match the description, there was a manufacturing error, or the product was damaged please contact me to discuss the return, refund, or exchange option.
Promise of Stellar Service
We promise to provide exceptional service, ensuring every interaction is warm, helpful, and leaves you feeling valued and cared for.
Shop’s Mission
We promise to create art that feels like a warm hug—cozy, playful, and thoughtfully designed to inspire self-care, inner peace, and a little extra joy for your healing journey.
Lifecycle Responsibility
We promise to craft with care, using materials and methods that honor the planet, while designing products meant to be treasured, not tossed.